Get in Touch
We're here to help with any questions about our authentic Himalayan salt products. Whether you need product guidance, order support, or expert advice, our team is ready to assist.
How Can We Help?
Common Questions We Can Answer:
- Product Selection: Not sure which lamp size or product is right for you?
- Authenticity: Questions about sourcing, quality, or how to verify genuine Himalayan salt?
- Care & Maintenance: Need help with lamp care, bulb selection, or troubleshooting?
- Orders & Shipping: Questions about your order status or shipping information?
- Returns & Exchanges: Need assistance with a return or exchange?
- Bulk or Wholesale: Interested in larger quantities for business use?
Before You Contact Us
Many questions are answered in our comprehensive resource pages:
- Frequently Asked Questions - Answers to common questions about salt lamps and products
- Product Care Guide - Complete care instructions for all products
- Bulb Selection Guide - Everything you need to know about choosing the right bulb
- The Story of Himalayan Salt - Learn about authenticity and sourcing
Send Us a Message
Can't find the answer you're looking for? Fill out the form below and we'll respond as quickly as possible. We typically reply within 1-2 business days.
For the fastest response, please include:
- Your order number (if applicable)
- Specific product name or SKU you're asking about
- Any relevant photos (if asking about product condition or authenticity)