FAQ

Frequently Asked Questions

Everything you need to know about authentic Himalayan salt lamps, culinary products, and wellness items. Can't find your answer? Contact us directly.

Product Authenticity & Quality

How do I know your Himalayan salt products are authentic?

All our products are sourced directly from Pakistan's Himalayan foothills—the only place on earth where genuine Himalayan salt exists. We work with trusted suppliers and artisans who hand-mine these ancient salt deposits. Authentic Himalayan salt displays natural pink-orange hues from iron and mineral content, varies in color intensity, and has a crystalline structure. We never use dyes, artificial coloring, or synthetic materials.

Why does my salt lamp look different from the photo?

Because our products are carved from natural geological formations, no two pieces are identical. Variations in size, shape, color intensity, and crystal structure are normal and expected—they're actually proof of authenticity. Each lamp is a unique piece of 250-million-year-old geology.

Why is Himalayan salt pink or orange?

The distinctive pink-to-orange coloring comes from iron oxide and trace minerals including magnesium, potassium, and calcium. These minerals were incorporated into the salt during crystallization over 250 million years ago. The intensity of color varies naturally based on mineral concentration—all variations are authentic.

Salt Lamp Care & Usage

How do I clean and care for my salt lamp?

Salt lamps are naturally low-maintenance. Simply wipe with a dry or slightly damp cloth as needed. Never submerge in water or use soap. If your lamp develops moisture (common in humid environments), turn it on for several hours to evaporate the moisture, or wipe with a dry cloth. Keep your lamp on regularly to prevent moisture accumulation.

Why is my salt lamp 'sweating' or wet?

Salt is hygroscopic, meaning it naturally attracts moisture from the air. In humid environments, you may notice moisture on the surface. This is completely normal. To prevent sweating, keep your lamp turned on regularly (the heat evaporates moisture), place it on a coaster or plate to protect surfaces, and avoid placing it in extremely humid rooms like bathrooms.

Can I leave my salt lamp on all the time?

Yes, salt lamps are designed for continuous use and actually benefit from being left on. The heat prevents moisture accumulation and maintains the ionizing effect. They use minimal electricity (typically 15-25 watts) and generate very little heat, making them safe and economical to run 24/7.

What size lamp do I need for my room?

Our lamps are sold by weight rather than room size. Generally: 5-7 lbs works for small spaces like bedrooms or offices; 9-11 lbs suits medium rooms and living areas; 12-15 lbs is ideal for larger spaces. However, lamp size is ultimately a matter of aesthetic preference and desired light intensity. Multiple smaller lamps often work better than one large lamp.

What type of bulb should I use in my salt lamp?

Most salt lamps use 15-watt incandescent bulbs or 15-25 watt bulbs depending on lamp size. We recommend incandescent bulbs over LED as they generate the heat necessary to create the ionizing effect and prevent moisture. Check your specific lamp's cord and socket for wattage specifications.

Health & Benefits

Do salt lamps really purify air or provide health benefits?

When heated, Himalayan salt releases negative ions, similar to what occurs near waterfalls and ocean waves. While some users report improved air quality and relaxation, scientific evidence on measurable health benefits is limited. We recommend enjoying salt lamps primarily for their beautiful ambient lighting and calming atmosphere, with any wellness benefits as a pleasant bonus.

Are your products safe for pets and children?

Salt lamps remain cool to the touch even when on, making them safe around children. However, if ingested in large quantities, salt can be harmful to pets, particularly cats and small dogs. Place lamps out of reach if you have pets who might lick them. Supervise children around any electrical products.

Culinary Products

How do I care for Himalayan salt culinary products?

After use, allow salt plates and serveware to cool completely, then wipe clean with a damp cloth—no soap needed. Salt is naturally antimicrobial. Never submerge in water or place in the dishwasher. Pat dry and store in a dry location. With proper care, culinary salt products last for years of use.

Can I heat Himalayan salt plates on the stove or grill?

Yes, Himalayan salt plates can be heated on gas stoves, grills, or in ovens. Heat gradually to prevent cracking—start on low heat and increase slowly over 15-20 minutes. The thick, dense construction allows for even heat distribution. Salt plates can also be chilled in the refrigerator for cold presentations.

Can I use salt shot glasses for hot beverages?

Salt shot glasses are best used for room temperature or chilled beverages. Extremely hot liquids may cause cracking. They're perfect for tequila, whiskey, cold cocktails, and spirits served at room temperature.

How much salt flavor do culinary products add to food?

The seasoning is subtle and mineral-rich rather than overpoweringly salty. Salt plates and serveware impart trace amounts of salt along with 84 minerals, enhancing rather than overwhelming flavors. The effect is more pronounced with moist foods and longer contact time.

Bath & Body Products

How long do salt deodorant bars last?

With regular use, a salt deodorant bar typically lasts 6-12 months, sometimes longer depending on usage frequency. Store in a dry location between uses to extend longevity. The bar will gradually wear down with use but remains effective throughout its lifespan.

What's the difference between fine, coarse, and chunk bath salts?

Fine grade dissolves quickly for immediate mineral release—ideal for standard baths. Coarse grade dissolves more slowly, maintaining mineral concentration longer for extended soaks. Chunks dissolve very slowly and can be reused multiple times when placed in a mesh bag, making them perfect for foot soaks or economical repeated use.

Shipping & Returns

Do you ship internationally?

Please check our Shipping Policy page for current international shipping availability and rates. Shipping options and costs vary by destination and product weight.

What is your return policy?

We stand behind the quality and authenticity of our products. Please refer to our Returns & Exchanges page for complete policy details, timeframes, and process information.

Still Have Questions?

We're here to help. Contact us at customerservice@rock-salt-lamp.com or visit our Contact page.